Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 14581
VM0014581Membermember14581@example.test · +601110014581 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
328
Current loyalty balance
Lifetime Spend
RM 411
Across 8 visits
Total Visits
8
Since 2026-06-01
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
328 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 13
Outlet purchase
2026-09-23 · Member activity · RM 44.25
App session
2026-09-11 · OPLUMO Outlet 13
Points credited
2026-08-30 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 13
Outlet purchase
2026-08-06 · Member activity · RM 56.05
Points credited
2026-07-25 · OPLUMO Outlet 13
Outlet purchase
2026-07-13 · Member activity · RM 61.95