Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14580
VM0014580Goldmember14580@example.test · +601110014580 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,575
Current loyalty balance
Lifetime Spend
RM 5,720
Across 34 visits
Total Visits
34
Since 2025-02-20
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,575 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 12
Outlet purchase
2026-09-25 · Member activity · RM 117.75
App session
2026-09-13 · OPLUMO Outlet 12
Points credited
2026-09-01 · Member activity · RM 133.45
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 12
Outlet purchase
2026-08-08 · Member activity · RM 149.15
Points credited
2026-07-27 · OPLUMO Outlet 12
Outlet purchase
2026-07-15 · Member activity · RM 164.85