Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14570
VM0014570Membermember14570@example.test · +601110014570 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
269
Current loyalty balance
Lifetime Spend
RM 337
Across 8 visits
Total Visits
8
Since 2026-04-23
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
269 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 2
Outlet purchase
2026-08-15 · Member activity · RM 36.75
App session
2026-08-03 · OPLUMO Outlet 2
Points credited
2026-07-22 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 2
Outlet purchase
2026-06-28 · Member activity · RM 46.55
Points credited
2026-06-16 · OPLUMO Outlet 2
Outlet purchase
2026-06-04 · Member activity · RM 51.45