Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01457
VM0001457Platinummember1457@example.test · +601110001457 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
5,245
Current loyalty balance
Lifetime Spend
RM 6,557
Across 37 visits
Total Visits
37
Since 2024-08-17
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,245 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 13
Outlet purchase
2026-05-15 · Member activity · RM 129.75
App session
2026-05-03 · OPLUMO Outlet 13
Points credited
2026-04-21 · Member activity · RM 147.05
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 13
Outlet purchase
2026-03-28 · Member activity · RM 164.35
Points credited
2026-03-16 · OPLUMO Outlet 13
Outlet purchase
2026-03-04 · Member activity · RM 181.65