Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14566
VM0014566Silvermember14566@example.test · +601110014566 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
1,294
Current loyalty balance
Lifetime Spend
RM 1,618
Across 14 visits
Total Visits
14
Since 2026-02-04
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,294 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 15
Outlet purchase
2026-09-14 · Member activity · RM 102.75
App session
2026-09-02 · OPLUMO Outlet 15
Points credited
2026-08-21 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 15
Outlet purchase
2026-07-28 · Member activity · RM 130.15
Points credited
2026-07-16 · OPLUMO Outlet 15
Outlet purchase
2026-07-04 · Member activity · RM 143.85