Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14558
VM0014558Silvermember14558@example.test · +601110014558 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
1,034
Current loyalty balance
Lifetime Spend
RM 1,293
Across 28 visits
Total Visits
28
Since 2025-01-08
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,034 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 7
Outlet purchase
2026-04-27 · Member activity · RM 30.75
App session
2026-04-15 · OPLUMO Outlet 7
Points credited
2026-04-03 · Member activity · RM 34.85
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 7
Outlet purchase
2026-03-10 · Member activity · RM 38.95
Points credited
2026-02-26 · OPLUMO Outlet 7
Outlet purchase
2026-02-14 · Member activity · RM 43.05