Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14556
VM0014556Membermember14556@example.test · +601110014556 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
631
Current loyalty balance
Lifetime Spend
RM 790
Across 5 visits
Total Visits
5
Since 2026-04-12
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
108d
2026-06-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
631 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 5
Outlet purchase
2026-06-11 · Member activity · RM 102.75
App session
2026-05-30 · OPLUMO Outlet 5
Points credited
2026-05-18 · Member activity · RM 116.45
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 5
Outlet purchase
2026-04-24 · Member activity · RM 130.15
Points credited
2026-04-12 · OPLUMO Outlet 5
Outlet purchase
2026-03-31 · Member activity · RM 143.85