Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 14548
VM0014548Membermember14548@example.test · +601110014548 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
353
Current loyalty balance
Lifetime Spend
RM 442
Across 3 visits
Total Visits
3
Since 2026-08-06
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
353 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 14
Outlet purchase
2026-08-30 · Member activity · RM 132.00
App session
2026-08-18 · OPLUMO Outlet 14
Points credited
2026-08-06 · Member activity · RM 149.60
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 14
Outlet purchase
2026-07-13 · Member activity · RM 167.20
Points credited
2026-07-01 · OPLUMO Outlet 14
Outlet purchase
2026-06-19 · Member activity · RM 184.80