Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14546
VM0014546Membermember14546@example.test · +601110014546 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
895
Current loyalty balance
Lifetime Spend
RM 1,119
Across 7 visits
Total Visits
7
Since 2026-06-19
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
895 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 12
Outlet purchase
2026-09-23 · Member activity · RM 104.25
App session
2026-09-11 · OPLUMO Outlet 12
Points credited
2026-08-30 · Member activity · RM 118.15
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 12
Outlet purchase
2026-08-06 · Member activity · RM 132.05
Points credited
2026-07-25 · OPLUMO Outlet 12
Outlet purchase
2026-07-13 · Member activity · RM 145.95