Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 14537
VM0014537Membermember14537@example.test · +601110014537 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
326
Current loyalty balance
Lifetime Spend
RM 408
Across 10 visits
Total Visits
10
Since 2026-03-30
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
326 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 3
Outlet purchase
2026-08-27 · Member activity · RM 24.75
App session
2026-08-15 · OPLUMO Outlet 3
Points credited
2026-08-03 · Member activity · RM 28.05
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 3
Outlet purchase
2026-07-10 · Member activity · RM 31.35
Points credited
2026-06-28 · OPLUMO Outlet 3
Outlet purchase
2026-06-16 · Member activity · RM 34.65