Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 14536
VM0014536Goldmember14536@example.test · +601110014536 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
3,112
Current loyalty balance
Lifetime Spend
RM 3,891
Across 22 visits
Total Visits
22
Since 2025-09-08
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,112 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 2
Outlet purchase
2026-09-09 · Member activity · RM 125.25
App session
2026-08-28 · OPLUMO Outlet 2
Points credited
2026-08-16 · Member activity · RM 141.95
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 2
Outlet purchase
2026-07-23 · Member activity · RM 158.65
Points credited
2026-07-11 · OPLUMO Outlet 2
Outlet purchase
2026-06-29 · Member activity · RM 175.35