Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14520
VM0014520Platinummember14520@example.test · +601110014520 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted Out
Points Balance
6,575
Current loyalty balance
Lifetime Spend
RM 8,219
Across 45 visits
Total Visits
45
Since 2024-07-09
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,575 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 3
Outlet purchase
2026-08-28 · Member activity · RM 126.75
App session
2026-08-16 · OPLUMO Outlet 3
Points credited
2026-08-04 · Member activity · RM 143.65
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 3
Outlet purchase
2026-07-11 · Member activity · RM 160.55
Points credited
2026-06-29 · OPLUMO Outlet 3
Outlet purchase
2026-06-17 · Member activity · RM 177.45