Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 14515
VM0014515Silvermember14515@example.test · +601110014515 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted Out
Points Balance
1,011
Current loyalty balance
Lifetime Spend
RM 1,265
Across 17 visits
Total Visits
17
Since 2025-12-16
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,011 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 15
Outlet purchase
2026-09-18 · Member activity · RM 65.25
App session
2026-09-06 · OPLUMO Outlet 15
Points credited
2026-08-25 · Member activity · RM 73.95
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 15
Outlet purchase
2026-08-01 · Member activity · RM 82.65
Points credited
2026-07-20 · OPLUMO Outlet 15
Outlet purchase
2026-07-08 · Member activity · RM 91.35