Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14510
VM0014510Goldmember14510@example.test · +601110014510 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
3,405
Current loyalty balance
Lifetime Spend
RM 4,257
Across 41 visits
Total Visits
41
Since 2024-09-29
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,405 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 10
Outlet purchase
2026-09-07 · Member activity · RM 99.00
App session
2026-08-26 · OPLUMO Outlet 10
Points credited
2026-08-14 · Member activity · RM 112.20
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 10
Outlet purchase
2026-07-21 · Member activity · RM 125.40
Points credited
2026-07-09 · OPLUMO Outlet 10
Outlet purchase
2026-06-27 · Member activity · RM 138.60