Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14505
VM0014505Silvermember14505@example.test · +601110014505 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
1,652
Current loyalty balance
Lifetime Spend
RM 2,066
Across 24 visits
Total Visits
24
Since 2025-08-21
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,652 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 5
Outlet purchase
2026-09-27 · Member activity · RM 64.50
App session
2026-09-15 · OPLUMO Outlet 5
Points credited
2026-09-03 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 5
Outlet purchase
2026-08-10 · Member activity · RM 81.70
Points credited
2026-07-29 · OPLUMO Outlet 5
Outlet purchase
2026-07-17 · Member activity · RM 90.30