Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 14480
VM0014480Goldmember14480@example.test · +601110014480 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
3,189
Current loyalty balance
Lifetime Spend
RM 3,986
Across 31 visits
Total Visits
31
Since 2025-04-04
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,189 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 14
Outlet purchase
2026-09-14 · Member activity · RM 84.75
App session
2026-09-02 · OPLUMO Outlet 14
Points credited
2026-08-21 · Member activity · RM 96.05
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 14
Outlet purchase
2026-07-28 · Member activity · RM 107.35
Points credited
2026-07-16 · OPLUMO Outlet 14
Outlet purchase
2026-07-04 · Member activity · RM 118.65