Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 14476
VM0014476Silvermember14476@example.test · +601110014476 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,681
Current loyalty balance
Lifetime Spend
RM 2,101
Across 27 visits
Total Visits
27
Since 2025-01-08
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,681 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 10
Outlet purchase
2026-04-09 · Member activity · RM 66.75
App session
2026-03-28 · OPLUMO Outlet 10
Points credited
2026-03-16 · Member activity · RM 75.65
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 10
Outlet purchase
2026-02-20 · Member activity · RM 84.55
Points credited
2026-02-08 · OPLUMO Outlet 10
Outlet purchase
2026-01-27 · Member activity · RM 93.45