Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14474
VM0014474Membermember14474@example.test · +601110014474 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
330
Current loyalty balance
Lifetime Spend
RM 413
Across 6 visits
Total Visits
6
Since 2026-06-05
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
330 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 8
Outlet purchase
2026-08-22 · Member activity · RM 63.75
App session
2026-08-10 · OPLUMO Outlet 8
Points credited
2026-07-29 · Member activity · RM 72.25
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 8
Outlet purchase
2026-07-05 · Member activity · RM 80.75
Points credited
2026-06-23 · OPLUMO Outlet 8
Outlet purchase
2026-06-11 · Member activity · RM 89.25