Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01447
VM0001447Silvermember1447@example.test · +601110001447 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,742
Current loyalty balance
Lifetime Spend
RM 2,178
Across 38 visits
Total Visits
38
Since 2024-07-03
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,742 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 3
Outlet purchase
2026-04-18 · Member activity · RM 44.25
App session
2026-04-06 · OPLUMO Outlet 3
Points credited
2026-03-25 · Member activity · RM 50.15
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 3
Outlet purchase
2026-03-01 · Member activity · RM 56.05
Points credited
2026-02-17 · OPLUMO Outlet 3
Outlet purchase
2026-02-05 · Member activity · RM 61.95