Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14462
VM0014462Goldmember14462@example.test · +601110014462 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
2,435
Current loyalty balance
Lifetime Spend
RM 3,044
Across 37 visits
Total Visits
37
Since 2024-08-18
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,435 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 13
Outlet purchase
2026-05-16 · Member activity · RM 78.75
App session
2026-05-04 · OPLUMO Outlet 13
Points credited
2026-04-22 · Member activity · RM 89.25
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 13
Outlet purchase
2026-03-29 · Member activity · RM 99.75
Points credited
2026-03-17 · OPLUMO Outlet 13
Outlet purchase
2026-03-05 · Member activity · RM 110.25