Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14430
VM0014430Goldmember14430@example.test · +601110014430 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
3,379
Current loyalty balance
Lifetime Spend
RM 4,225
Across 30 visits
Total Visits
30
Since 2024-11-16
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,379 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 15
Outlet purchase
2026-04-10 · Member activity · RM 101.25
App session
2026-03-29 · OPLUMO Outlet 15
Points credited
2026-03-17 · Member activity · RM 114.75
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 15
Outlet purchase
2026-02-21 · Member activity · RM 128.25
Points credited
2026-02-09 · OPLUMO Outlet 15
Outlet purchase
2026-01-28 · Member activity · RM 141.75