Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 14419
VM0014419Goldmember14419@example.test · +601110014419 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted Out
Points Balance
2,491
Current loyalty balance
Lifetime Spend
RM 3,114
Across 22 visits
Total Visits
22
Since 2025-06-13
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,491 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 4
Outlet purchase
2026-06-14 · Member activity · RM 96.00
App session
2026-06-02 · OPLUMO Outlet 4
Points credited
2026-05-21 · Member activity · RM 108.80
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 4
Outlet purchase
2026-04-27 · Member activity · RM 121.60
Points credited
2026-04-15 · OPLUMO Outlet 4
Outlet purchase
2026-04-03 · Member activity · RM 134.40