Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14410
VM0014410Silvermember14410@example.test · +601110014410 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,334
Current loyalty balance
Lifetime Spend
RM 2,918
Across 28 visits
Total Visits
28
Since 2025-06-07
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,334 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 12
Outlet purchase
2026-09-24 · Member activity · RM 98.25
App session
2026-09-12 · OPLUMO Outlet 12
Points credited
2026-08-31 · Member activity · RM 111.35
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 12
Outlet purchase
2026-08-07 · Member activity · RM 124.45
Points credited
2026-07-26 · OPLUMO Outlet 12
Outlet purchase
2026-07-14 · Member activity · RM 137.55