Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14398
VM0014398Membermember14398@example.test · +601110014398 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
505
Current loyalty balance
Lifetime Spend
RM 632
Across 10 visits
Total Visits
10
Since 2026-02-12
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
77d
2026-07-24
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
505 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 42.00
App session
2026-06-30 · OPLUMO Outlet 17
Points credited
2026-06-18 · Member activity · RM 47.60
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 17
Outlet purchase
2026-05-25 · Member activity · RM 53.20
Points credited
2026-05-13 · OPLUMO Outlet 17
Outlet purchase
2026-05-01 · Member activity · RM 58.80