Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14394
VM0014394Silvermember14394@example.test · +601110014394 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,119
Current loyalty balance
Lifetime Spend
RM 1,400
Across 40 visits
Total Visits
40
Since 2024-09-17
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
50d
2026-08-20
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,119 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 13
Outlet purchase
2026-08-08 · Member activity · RM 25.50
App session
2026-07-27 · OPLUMO Outlet 13
Points credited
2026-07-15 · Member activity · RM 28.90
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 13
Outlet purchase
2026-06-21 · Member activity · RM 32.30
Points credited
2026-06-09 · OPLUMO Outlet 13
Outlet purchase
2026-05-28 · Member activity · RM 35.70