Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14388
VM0014388Goldmember14388@example.test · +601110014388 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,462
Current loyalty balance
Lifetime Spend
RM 3,078
Across 20 visits
Total Visits
20
Since 2025-07-01
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
123d
2026-06-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,462 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 7
Outlet purchase
2026-05-27 · Member activity · RM 109.50
App session
2026-05-15 · OPLUMO Outlet 7
Points credited
2026-05-03 · Member activity · RM 124.10
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 7
Outlet purchase
2026-04-09 · Member activity · RM 138.70
Points credited
2026-03-28 · OPLUMO Outlet 7
Outlet purchase
2026-03-16 · Member activity · RM 153.30