Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14385
VM0014385Goldmember14385@example.test · +601110014385 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
3,188
Current loyalty balance
Lifetime Spend
RM 3,985
Across 42 visits
Total Visits
42
Since 2024-09-21
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,188 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 4
Outlet purchase
2026-09-17 · Member activity · RM 58.50
App session
2026-09-05 · OPLUMO Outlet 4
Points credited
2026-08-24 · Member activity · RM 66.30
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 4
Outlet purchase
2026-07-31 · Member activity · RM 74.10
Points credited
2026-07-19 · OPLUMO Outlet 4
Outlet purchase
2026-07-07 · Member activity · RM 81.90