Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 14372
VM0014372Silvermember14372@example.test · +601110014372 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,287
Current loyalty balance
Lifetime Spend
RM 2,859
Across 14 visits
Total Visits
14
Since 2026-02-07
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,287 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 8
Outlet purchase
2026-09-17 · Member activity · RM 128.25
App session
2026-09-05 · OPLUMO Outlet 8
Points credited
2026-08-24 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 8
Outlet purchase
2026-07-31 · Member activity · RM 162.45
Points credited
2026-07-19 · OPLUMO Outlet 8
Outlet purchase
2026-07-07 · Member activity · RM 179.55