Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14364
VM0014364Membermember14364@example.test · +601110014364 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
210
Current loyalty balance
Lifetime Spend
RM 263
Across 6 visits
Total Visits
6
Since 2026-03-07
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
126d
2026-06-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
210 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 17
Outlet purchase
2026-05-24 · Member activity · RM 33.00
App session
2026-05-12 · OPLUMO Outlet 17
Points credited
2026-04-30 · Member activity · RM 37.40
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 17
Outlet purchase
2026-04-06 · Member activity · RM 41.80
Points credited
2026-03-25 · OPLUMO Outlet 17
Outlet purchase
2026-03-13 · Member activity · RM 46.20