Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14358
VM0014358Silvermember14358@example.test · +601110014358 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
986
Current loyalty balance
Lifetime Spend
RM 1,233
Across 12 visits
Total Visits
12
Since 2026-03-08
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
986 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 11
Outlet purchase
2026-09-10 · Member activity · RM 70.50
App session
2026-08-29 · OPLUMO Outlet 11
Points credited
2026-08-17 · Member activity · RM 79.90
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 11
Outlet purchase
2026-07-24 · Member activity · RM 89.30
Points credited
2026-07-12 · OPLUMO Outlet 11
Outlet purchase
2026-06-30 · Member activity · RM 98.70