Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14352
VM0014352Membermember14352@example.test · +601110014352 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
211
Current loyalty balance
Lifetime Spend
RM 264
Across 6 visits
Total Visits
6
Since 2026-01-26
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
211 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 5
Outlet purchase
2026-04-14 · Member activity · RM 29.25
App session
2026-04-02 · OPLUMO Outlet 5
Points credited
2026-03-21 · Member activity · RM 33.15
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 5
Outlet purchase
2026-02-25 · Member activity · RM 37.05
Points credited
2026-02-13 · OPLUMO Outlet 5
Outlet purchase
2026-02-01 · Member activity · RM 40.95