Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14342
VM0014342Goldmember14342@example.test · +601110014342 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
2,508
Current loyalty balance
Lifetime Spend
RM 3,136
Across 33 visits
Total Visits
33
Since 2025-02-19
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,508 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 12
Outlet purchase
2026-09-06 · Member activity · RM 87.75
App session
2026-08-25 · OPLUMO Outlet 12
Points credited
2026-08-13 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 12
Outlet purchase
2026-07-20 · Member activity · RM 111.15
Points credited
2026-07-08 · OPLUMO Outlet 12
Outlet purchase
2026-06-26 · Member activity · RM 122.85