Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 14341
VM0014341Membermember14341@example.test · +601110014341 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
84
Current loyalty balance
Lifetime Spend
RM 105
Across 3 visits
Total Visits
3
Since 2026-04-21
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
84 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 11
Outlet purchase
2026-05-15 · Member activity · RM 33.00
App session
2026-05-03 · OPLUMO Outlet 11
Points credited
2026-04-21 · Member activity · RM 37.40
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 11
Outlet purchase
2026-03-28 · Member activity · RM 41.80
Points credited
2026-03-16 · OPLUMO Outlet 11
Outlet purchase
2026-03-04 · Member activity · RM 46.20