Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01433
VM0001433Silvermember1433@example.test · +601110001433 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,934
Current loyalty balance
Lifetime Spend
RM 2,418
Across 29 visits
Total Visits
29
Since 2025-05-04
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,934 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 6
Outlet purchase
2026-09-08 · Member activity · RM 63.75
App session
2026-08-27 · OPLUMO Outlet 6
Points credited
2026-08-15 · Member activity · RM 72.25
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 6
Outlet purchase
2026-07-22 · Member activity · RM 80.75
Points credited
2026-07-10 · OPLUMO Outlet 6
Outlet purchase
2026-06-28 · Member activity · RM 89.25