Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 14312
VM0014312Platinummember14312@example.test · +601110014312 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
6,240
Current loyalty balance
Lifetime Spend
RM 7,800
Across 43 visits
Total Visits
43
Since 2024-08-08
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,240 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 16
Outlet purchase
2026-08-22 · Member activity · RM 121.50
App session
2026-08-10 · OPLUMO Outlet 16
Points credited
2026-07-29 · Member activity · RM 137.70
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 16
Outlet purchase
2026-07-05 · Member activity · RM 153.90
Points credited
2026-06-23 · OPLUMO Outlet 16
Outlet purchase
2026-06-11 · Member activity · RM 170.10