Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 14305
VM0014305Goldmember14305@example.test · +601110014305 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
2,996
Current loyalty balance
Lifetime Spend
RM 3,745
Across 19 visits
Total Visits
19
Since 2025-10-11
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,996 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 9
Outlet purchase
2026-08-19 · Member activity · RM 124.50
App session
2026-08-07 · OPLUMO Outlet 9
Points credited
2026-07-26 · Member activity · RM 141.10
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 157.70
Points credited
2026-06-20 · OPLUMO Outlet 9
Outlet purchase
2026-06-08 · Member activity · RM 174.30