Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 14297
VM0014297Membermember14297@example.test · +601110014297 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted Out
Points Balance
630
Current loyalty balance
Lifetime Spend
RM 788
Across 20 visits
Total Visits
20
Since 2025-10-07
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
630 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 1
Outlet purchase
2026-09-02 · Member activity · RM 36.00
App session
2026-08-21 · OPLUMO Outlet 1
Points credited
2026-08-09 · Member activity · RM 40.80
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 1
Outlet purchase
2026-07-16 · Member activity · RM 45.60
Points credited
2026-07-04 · OPLUMO Outlet 1
Outlet purchase
2026-06-22 · Member activity · RM 50.40