Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14290
VM0014290Membermember14290@example.test · +601110014290 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
802
Current loyalty balance
Lifetime Spend
RM 1,003
Across 21 visits
Total Visits
21
Since 2025-05-09
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
802 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 11
Outlet purchase
2026-04-22 · Member activity · RM 29.25
App session
2026-04-10 · OPLUMO Outlet 11
Points credited
2026-03-29 · Member activity · RM 33.15
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 11
Outlet purchase
2026-03-05 · Member activity · RM 37.05
Points credited
2026-02-21 · OPLUMO Outlet 11
Outlet purchase
2026-02-09 · Member activity · RM 40.95