Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01429
VM0001429Membermember1429@example.test · +601110001429 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
284
Current loyalty balance
Lifetime Spend
RM 355
Across 4 visits
Total Visits
4
Since 2026-06-29
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
48d
2026-08-22
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
284 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 2
Outlet purchase
2026-08-10 · Member activity · RM 69.00
App session
2026-07-29 · OPLUMO Outlet 2
Points credited
2026-07-17 · Member activity · RM 78.20
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 2
Outlet purchase
2026-06-23 · Member activity · RM 87.40
Points credited
2026-06-11 · OPLUMO Outlet 2
Outlet purchase
2026-05-30 · Member activity · RM 96.60