Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 14284
VM0014284Platinummember14284@example.test · +601110014284 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
7,692
Current loyalty balance
Lifetime Spend
RM 9,616
Across 45 visits
Total Visits
45
Since 2024-05-02
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
7,692 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 5
Outlet purchase
2026-06-21 · Member activity · RM 128.25
App session
2026-06-09 · OPLUMO Outlet 5
Points credited
2026-05-28 · Member activity · RM 145.35
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 5
Outlet purchase
2026-05-04 · Member activity · RM 162.45
Points credited
2026-04-22 · OPLUMO Outlet 5
Outlet purchase
2026-04-10 · Member activity · RM 179.55