Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14278
VM0014278Silvermember14278@example.test · +601110014278 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted Out
Points Balance
1,375
Current loyalty balance
Lifetime Spend
RM 1,719
Across 24 visits
Total Visits
24
Since 2025-05-05
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,375 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 16
Outlet purchase
2026-06-11 · Member activity · RM 65.25
App session
2026-05-30 · OPLUMO Outlet 16
Points credited
2026-05-18 · Member activity · RM 73.95
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 16
Outlet purchase
2026-04-24 · Member activity · RM 82.65
Points credited
2026-04-12 · OPLUMO Outlet 16
Outlet purchase
2026-03-31 · Member activity · RM 91.35