Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14265
VM0014265Silvermember14265@example.test · +601110014265 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
1,832
Current loyalty balance
Lifetime Spend
RM 2,290
Across 35 visits
Total Visits
35
Since 2024-10-02
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,832 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 3
Outlet purchase
2026-05-25 · Member activity · RM 63.75
App session
2026-05-13 · OPLUMO Outlet 3
Points credited
2026-05-01 · Member activity · RM 72.25
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 3
Outlet purchase
2026-04-07 · Member activity · RM 80.75
Points credited
2026-03-26 · OPLUMO Outlet 3
Outlet purchase
2026-03-14 · Member activity · RM 89.25