Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 14263
VM0014263Membermember14263@example.test · +601110014263 · Preferred outlet: OPLUMO Outlet 1
Birthday SoonLunch
Consent Status
Opted In
Points Balance
868
Current loyalty balance
Lifetime Spend
RM 1,085
Across 11 visits
Total Visits
11
Since 2026-04-03
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
868 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 1
Outlet purchase
2026-09-18 · Member activity · RM 63.75
App session
2026-09-06 · OPLUMO Outlet 1
Points credited
2026-08-25 · Member activity · RM 72.25
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 1
Outlet purchase
2026-08-01 · Member activity · RM 80.75
Points credited
2026-07-20 · OPLUMO Outlet 1
Outlet purchase
2026-07-08 · Member activity · RM 89.25