Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14230
VM0014230Silvermember14230@example.test · +601110014230 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
1,063
Current loyalty balance
Lifetime Spend
RM 1,329
Across 13 visits
Total Visits
13
Since 2026-01-25
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,063 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 2
Outlet purchase
2026-08-17 · Member activity · RM 68.25
App session
2026-08-05 · OPLUMO Outlet 2
Points credited
2026-07-24 · Member activity · RM 77.35
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 2
Outlet purchase
2026-06-30 · Member activity · RM 86.45
Points credited
2026-06-18 · OPLUMO Outlet 2
Outlet purchase
2026-06-06 · Member activity · RM 95.55