Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14220
VM0014220Silvermember14220@example.test · +601110014220 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,051
Current loyalty balance
Lifetime Spend
RM 1,314
Across 38 visits
Total Visits
38
Since 2024-07-05
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
160d
2026-05-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,051 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 9
Outlet purchase
2026-04-20 · Member activity · RM 24.00
App session
2026-04-08 · OPLUMO Outlet 9
Points credited
2026-03-27 · Member activity · RM 27.20
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 9
Outlet purchase
2026-03-03 · Member activity · RM 30.40
Points credited
2026-02-19 · OPLUMO Outlet 9
Outlet purchase
2026-02-07 · Member activity · RM 33.60