Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14190
VM0014190Silvermember14190@example.test · +601110014190 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
1,559
Current loyalty balance
Lifetime Spend
RM 1,949
Across 24 visits
Total Visits
24
Since 2025-05-20
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
93d
2026-07-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,559 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 13
Outlet purchase
2026-06-26 · Member activity · RM 48.75
App session
2026-06-14 · OPLUMO Outlet 13
Points credited
2026-06-02 · Member activity · RM 55.25
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 13
Outlet purchase
2026-05-09 · Member activity · RM 61.75
Points credited
2026-04-27 · OPLUMO Outlet 13
Outlet purchase
2026-04-15 · Member activity · RM 68.25