Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14172
VM0014172Goldmember14172@example.test · +601110014172 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,278
Current loyalty balance
Lifetime Spend
RM 5,348
Across 28 visits
Total Visits
28
Since 2025-01-14
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
147d
2026-05-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,278 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 12
Outlet purchase
2026-05-03 · Member activity · RM 119.25
App session
2026-04-21 · OPLUMO Outlet 12
Points credited
2026-04-09 · Member activity · RM 135.15
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 12
Outlet purchase
2026-03-16 · Member activity · RM 151.05
Points credited
2026-03-04 · OPLUMO Outlet 12
Outlet purchase
2026-02-20 · Member activity · RM 166.95