Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14170
VM0014170Silvermember14170@example.test · +601110014170 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,073
Current loyalty balance
Lifetime Spend
RM 1,342
Across 10 visits
Total Visits
10
Since 2026-03-20
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,073 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 10
Outlet purchase
2026-08-17 · Member activity · RM 111.00
App session
2026-08-05 · OPLUMO Outlet 10
Points credited
2026-07-24 · Member activity · RM 125.80
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 10
Outlet purchase
2026-06-30 · Member activity · RM 140.60
Points credited
2026-06-18 · OPLUMO Outlet 10
Outlet purchase
2026-06-06 · Member activity · RM 155.40