Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14158
VM0014158Silvermember14158@example.test · +601110014158 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
2,003
Current loyalty balance
Lifetime Spend
RM 2,504
Across 21 visits
Total Visits
21
Since 2025-06-07
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
129d
2026-06-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,003 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 15
Outlet purchase
2026-05-21 · Member activity · RM 75.75
App session
2026-05-09 · OPLUMO Outlet 15
Points credited
2026-04-27 · Member activity · RM 85.85
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 15
Outlet purchase
2026-04-03 · Member activity · RM 95.95
Points credited
2026-03-22 · OPLUMO Outlet 15
Outlet purchase
2026-03-10 · Member activity · RM 106.05