Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14154
VM0014154Membermember14154@example.test · +601110014154 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
393
Current loyalty balance
Lifetime Spend
RM 492
Across 5 visits
Total Visits
5
Since 2026-04-06
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
393 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 11
Outlet purchase
2026-06-05 · Member activity · RM 60.00
App session
2026-05-24 · OPLUMO Outlet 11
Points credited
2026-05-12 · Member activity · RM 68.00
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 11
Outlet purchase
2026-04-18 · Member activity · RM 76.00
Points credited
2026-04-06 · OPLUMO Outlet 11
Outlet purchase
2026-03-25 · Member activity · RM 84.00